Plumbing advice for Ottawa homeowners

Plain answers from Michael and the team about drains, sewer lines, older homes, basements and more.

Deep excavation beside a brick house entrance with standing muddy water at the bottom.Homeowner Guides

Before You Dig: 9 questions to ask before replacing a water line

For older Ottawa homes with lead or aging water services.

Broken old pipe section exposes dark material within the bore and muddy water nearby.Homeowner Guides

Repeat-Backup Checklist: why does the same drain keep blocking?

Record the symptoms and ask the right questions before another visit.

Wide room view showing a long concrete floor patch and a rectangular access cover.Homeowner Guides

Basement Backup Checklist: 7 questions before the next storm

Sump, backup power and backwater protection, checked while the basement is dry.

Black drain pipe and angled elbow exposed beneath timber framing beside a hanging cable.Basement Flood Protection

Sump pump not working? The 3 most common reasons sump pumps fail

Sump pump not working? The three most common reasons sump pumps fail in Ottawa homes, what you can check yourself, and when to call a plumber.

Black drain branches in a gravel-lined trench beside stairs and an orange bucket.Basement Flood Protection

Water coming up through your basement floor drain? Here's what to do

What to do when your basement floor drain overflows or water comes up through it, the usual causes in Ottawa homes, and how to stop it happening again.

Long gravel bed in an outdoor trench bordered by snow, with exposed pipe ends near a fence.Basement Flood Protection

Water in your basement from snowmelt? Why a battery backup sump pump matters

Spring snowmelt floods Ottawa basements when sump pumps fail or lose power. How a battery backup sump pump works, battery choices, and what installation involves.

Looking down at a black upright access riser and drain fittings in gravel bedding.Drains & Sewer Lines

What to expect from a sewer camera inspection

What happens during a sewer camera inspection, what problems it finds, how to prepare, and why seeing inside your drain saves money on the wrong repair.

Orange excavator positioned at the edge of an excavation with green pipe visible below.Drains & Sewer Lines

Tree roots in your sewer line: signs, prevention and fixes

How tree roots get into Ottawa sewer lines, the warning signs, what you can do to prevent them, and how roots are cleared and repaired for good.

Old brown pipe with visible joints lies exposed in a narrow basement floor trench.Cast Iron & Older Homes

How old are your cast iron pipes, and when should they be replaced?

How long cast iron drain pipes last, the signs yours are failing, and how to decide between repair and full cast iron replacement in an older Ottawa home.

Black vertical drain stack connects to overhead fittings within exposed timber framing.Cast Iron & Older Homes

Main stack vent problems: signs and solutions

What the main plumbing stack vent does, the signs it's blocked or failing (gurgling, slow drains, sewer smell), and how vent problems are fixed in older Ottawa homes.

Wall-mounted expansion tank marked 12 PSI above copper pipework and a yellow-handled valve.Water Heaters

Signs it's time to replace your water heater

The key signs your water heater needs replacing (age, leaks, rusty water, noises, not enough hot water) and how to choose the right replacement for your Ottawa home.

Tracked excavator stands beside a narrow snowy trench with exposed pipework.Winter Plumbing

Winter plumbing emergencies: prevention and what to do

Frozen pipes, burst lines and frozen discharge lines: how to prevent winter plumbing emergencies in an Ottawa home, and what to do the moment one happens.

Dark vertical and horizontal pipes with valves and wiring against a mechanical room wall.Backflow & Commercial

Ottawa's backflow prevention program: what property owners need to know

What Ottawa's backflow prevention program means for commercial, institutional and multi-residential property owners: what backflow is, the devices, testing and how we help.

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