What Ottawa homeowners say about us

4.8 stars from 1,094 Google reviews. Here are some of the ones that describe the bigger jobs in detail.

Every review below is from a real customer on Google, quoted as written (shortened where long). We have 1,094 Google reviews averaging 4.8 stars across our Ottawa listings, and we reply to almost all of them, good and bad.

Read all reviews on Google

Customer reviews

★★★★★
“I had my main drain replaced, which was a big job; concrete smashed and several yards of earth moved. Michael, Mark and Sebastian were courteous and kind,. They did their best to minimise inconvenience, explained things very clearly, cleaned up the space well and they never let the dogs out. Michael followed up to make sure I was happy with the work. i would recommend them to anyone.”
Max W.Google review, 2024
★★★★★
“After 70 years our main sewer line finally packed it in. Michael and his team went to work a few days later. We even ended up having to install a sewage pump for the downstairs bathroom because the very high exit point of the sewer line to the outside was on the opposite side of the house. As promised, the replacement (and additional sewage pump install) was complete in three days.”
John C.Google review, 2024
★★★★★
“Mike was efficient, professional and pleasant. We live in an older home and The Irish Plumber is our go to. They are always available on short notice and all of their staff is awesome. Recently, the Irish Plumber had to complete a big job for us. An 80-year old cast iron pipe underneath the ground cracked.”
Elizabeth D.Google review, 2025
★★★★★
“Michael and team were great to work with for our cast iron replacement in our older home. They were clear and open as things arose throughout the job, scheduled around our renovation, and ensured everything we needed got done. We will be using their services again.”
Mitchell S.Google review, 2026
★★★★★
“Awesome to work with Michael! We had broken pipe/line that needed immediate repair. Michael was available and did a great job. It involved taking up the floor, chiseling through concrete, replacing the line and putting it all back together. To code. Thank you Michael for your professionalism, friendliness and proficiency! Greatly appreciated!”
Dee V.Google review, 2025
★★★★★
“Sebastian did a great job, thorough and well executed. Explained the service well and showed me the camera where roots were obvious in the line. Thanks Sebastian”
Anna S.Google review, 2023
★★★★★
“If you are looking for a knowledgeable plumber who provides friendly, efficient service, look no further than The Irish Plumber. Michael and his team have replaced the old cast iron plumbing stack and main drain, installed a more conveniently located hose bib, and reworked aging piping in my almost 100 year home, expertly dealing with all the surprises that invariably come when working on an old house.”
Richard S.Google review, 2021
★★★★★
“Michael replaced our basement bathroom 68 year old underground cast iron drain from base of stack to the toilet and to the laundry sink drain. I was very impressed at his professional capability to get the job done on time and provide an excellent quality service! (My wife was very happy too) He took the time to clearly explain all my plumbing questions, and I had lots and lots.”
Randall B.Google review, 2020
★★★★★
“Mike and his team did a great job updating our plumbing from old 40's era cast iron, to new materials with a backflow valve and a some additional work in preparation for a renovation. Mike was knowledgeable with current codes and stuck to his quote, even though he encountered some additional unforeseen challenges.”
Trystan G.Google review, 2017
★★★★★
“Mike was recommended by a friend for a tricky job on our very old water main/meter (which had been ridiculously encased in concrete), and did a great job. Melissa was easy to deal with to make all the arrangements. Mike arrived promptly, worked quickly and neatly, and squeezed in another small job on our kitchen sink while he was here.”
Nate J.Google review, 2022
★★★★★
“I highly recommend the Irish Plumber. Michael was thorough and extremely detailed in his assessment of the situation. He quickly took stock of the problem and provided a clear root cause of the issue and what it would take to repair it. He provided very reasonable estimates for the repairs and did the work on the spot, completing all the tasks efficiently and his final invoice matched the estimates he had provided.”
Fatima A.Google review, 2021
★★★★★
“Excellent, reliable plumber. Honors scheduled appointments. Very good diagnostician and problem solver. Excellent at dealing with old houses and plumbing systems: diagnosing problems and making adjustments to integrate new and old equipment. Provides price information up front. A clean careful worker: makes no mess and causes no damage. Highly recommended.”
Katherine A.Google review, 2022
★★★★★
“Fast & professional. Clear and upfront about the price and work to be done. No pressure to up-sale or buy other services. Have Micheal and Thomas by to snake our laundry drain and replace our old corroded cast iron plumbing. If we ever need more plumbing services, it will be with the Irish plumber”
Ann L.Google review, 2025
★★★★★
“Had a great experience with The Irish Plumber this week. Called on Tuesday afternoon for a problem with our main drainage stack, Sebastien arrived Wednesday morning and the problem was fixed before lunch. He identified the problem, laid out our options and the costs for each and left the work site cleaner than it was to begin with. I'll be using The Irish Plumber again in the future.”
Tom K.Google review, 2023
★★★★★
“We called The Irish Plumber for work on our sewer line a number of years ago. They did great work, took the time to explain to us our options, showed us what they did, encouraged us to take pictures to document the work. We were very happy with it and, when we had another problem with an inside pipe needing replacement, we didn't hesitate to call them.”
Jason G.Google review, 2024
★★★★★
“Sebastion clearly explained what he planned to do to resolve our plumbing problem, and the associated fees, before starting work. At each step he clearly explained what was happening and his thinking regarding the source of the problem. He even showed me the camera view from inside the underground pipe using the scope. I felt confident in the work and would recommend his services to others.”
Dean S.Google review, 2024
★★★★★
“Michael knows his stuff. He came out on a long weekend to help us clear a blocked drain. He quickly assessed our situation, explained clearly what he proposed to do, and then got right into the work. He cleared the blockage but also showed us (on video) how the city sewer pipe in front of our house was damaged and would likely need replacement. He also helped point us in the right direction for contacting the city.”
Matt B.Google review, 2020
★★★★★
“Michael from The Irish Plumber was excellent! He was here because my basement flooded on July 1, 2026. His professionalism and his honesty was outstanding! Not only did he give me great advice on what I could do to upgrade my current water in/out systems (sump pumps, upgrade water valve systems, etc), but also shared his experience with handling other issues when it comes to water control/damage.”
D S.Google review, 2026
★★★★★
“I have had The Irish plumber come to my century old house a number of times to do both simple repairs to pipes to more complex work like the complete replacement of my basement floor drain and installation of a sump pump. In all instances the work was professionally done (and warrantied for two years). Micheal and his associates do meticulous work, they are friendly and courteous.”
JD R.Google review, 2022
★★★★★
“Michael was very helpful and professional. Install of a laundry connection and basement backflow valve. Adapted to a change in plan very quickly when we decided to put the laundry in a different spot. He still managed to finished ahead of schedule and cleaned up thoroughly afterwards. Will certainly use his services again.”
KnobbyGoogle review, 2021
★★★★★
“Michael was super responsive and communicative from the start. Combine that with these reviews and I can confirm this is the guy(s) to hire. Zero regrets. Clear, quick communication. On time over two days. Hard working along with his two other guys to help him (Thomas and Sébastien, awesome to see a COOP student learning along with them).”
Luc L.Google review, 2022
★★★★★
“MIke and his crew were awesome! They replaced our old cast iron main drain and did a rough in for our basement bathroom: toilet, shower drain, sink drain and corresponding water lines. Mike also provided his expertise with a venting issue we were having with our upstairs tub.”
dave p.Google review, 2021
★★★★★
“Michael did a fantastic job today. I had an emergency water heater situation and it was resolved quickly. He figured he would not be able to complete the job today, but as luck would have it, he was able to get his hands on a new water heater much sooner than expected. By 3:30pm, everything was done. Very professional and friendly service. - K. Sooley, downtown Ottawa.”
Vincent L.Google review, 2024
★★★★★
“We are very pleased with the service we received from the Irish Plumber. We had a hot water tank suddenly stop working and after having multiple people from other companies diagnose (but not fix the issue), we started reaching out to others. Michael quickly answered our phone call, followed up via email, and assessed the situation after asking for some pictures via email.”
Daniel G.Google review, 2026
★★★★★
“I had an excellent experience with Michael and The Irish Plumber. I called after hours and received service promptly. I was explained the rates ahead of time so there were no surprises. The rates were reasonable especially as I was in an emergency situation. I would've paid anything but didn't get taken advantage of! Michael was professional and thorough.”
Jennifer S.Google review, 2026
★★★★★
“I would highly recommend The Irish Plumber. Fees were clearly stated up front. Work was done quickly and expertly. Staff are professional and friendly. My home was left tidy and, best of all, the plumbing works again.”
Susan W.Google review, 2026
★★★★★
“We were very pleased with the work that Thomas from The Irish Plumber did at our house. It was a complicated fix to address a leak in a tight spot, and Thomas did a great job. We received a prompt response to our call and pricing was discussed up front - no surprises. The work was done thoroughly and we have the 2 year workmanship guarantee to back it up!”
Kim-Anh N.Google review, 2025
★★★★★
“Sebastian was an awesome plumber and person! He explained everything, gave options and offered the opportunity to think about what I wanted to do (read: wasn’t pressuring me into one thing or another). Not going to lie i was shocked to open the door to a young guy because society has been fixated on kids avoiding the trades and going to university which is why we have a generational gap in trade workers.”
Gerri-Lynn D.Google review, 2024
★★★★★
“Sebastian repaired a leak in the main stack of my parents very old house. He was thorough and systematic in his approach at locating the problem and implementing a solution. Sebastian is very knowledgeable and explained everything clearly as he worked. Having had Michael (the original Irish Plumber) work on our house in the past, we can confirm that these high standards are consistent throughout the company.”
Chris B.Google review, 2024
★★★★★
“Mike and Seb did amazing work. In two days they installed new water heater including rough in in new location, did rough in for new washer + drainge/venting, and replaced building drain from stack to out of the house. Very professional, everything clearly explained, all cleaned exceptionally when work was done. Reasonable cost, everything transparent. Most importantly, high quality work. Would absolutely recommend.”
Matt P.Google review, 2022

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